From 21:04 - 23:27 UTC, Form3 saw intermittent degradation to the admission processing on SEPA Instant Direct impacting a small number of payments. Admissions timed out in response and show as reversed in the Form3 api.

The system automatically recovered and impacted payments are visible as reversed in the Form3 api.

We are investigating with our network provider into mitigations and link to the issue seen late that evening .