Form3 - System Status
All Systems Operational

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Welcome to Form3's home for real-time and historical data on system performance.

Form3 - Account Management Services Operational
90 days ago
100.0 % uptime
Today
Form3 - Confirmation of Payee Operational
90 days ago
100.0 % uptime
Today
Form3 - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Form3 - Reports Operational
90 days ago
100.0 % uptime
Today
Form3 - UK Instant Operational
90 days ago
99.97 % uptime
Today
Direct Operational
90 days ago
99.96 % uptime
Today
Direct Non Settling Operational
90 days ago
99.96 % uptime
Today
Direct (MQ) Operational
90 days ago
99.96 % uptime
Today
Direct (WS) Operational
90 days ago
99.99 % uptime
Today
Indirect Operational
90 days ago
99.96 % uptime
Today
Form3 - UK Bacs Operational
90 days ago
100.0 % uptime
Today
Direct Operational
90 days ago
100.0 % uptime
Today
Direct Non Settling Operational
90 days ago
100.0 % uptime
Today
Form3 - SEPA Operational
90 days ago
100.0 % uptime
Today
Credit Transfer - Direct Operational
90 days ago
100.0 % uptime
Today
Credit Transfer - Direct Non Settling Operational
90 days ago
100.0 % uptime
Today
Credit Transfer - Indirect Operational
90 days ago
100.0 % uptime
Today
Direct Debit - Direct Operational
90 days ago
100.0 % uptime
Today
Form3 - SEPA Instant Operational
90 days ago
99.99 % uptime
Today
Direct Operational
90 days ago
99.99 % uptime
Today
Direct Non Settling Operational
90 days ago
99.99 % uptime
Today
Indirect Operational
90 days ago
100.0 % uptime
Today
_Archived Components ? Operational
90 days ago
100.0 % uptime
Today
FPS RT - Indirect - Starling ? Operational
90 days ago
100.0 % uptime
Today
FPS RT - Direct ? Operational
90 days ago
100.0 % uptime
Today
Account Management Services ? Operational
90 days ago
100.0 % uptime
Today
Confirmation of Payee ? Operational
90 days ago
100.0 % uptime
Today
FPS RT - Direct - 2 ? Operational
90 days ago
100.0 % uptime
Today
FPS RT - MQ Gateway ? Operational
90 days ago
100.0 % uptime
Today
FPS RT - Indirect - LHV ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant and SEPA Credit Transfer - Indirect - LHV ? Operational
90 days ago
100.0 % uptime
Today
Bacs - Direct Participant ? Operational
90 days ago
100.0 % uptime
Today
Reports ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant - Direct ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Direct ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Core / B2B ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - DNSP ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 31, 2023

No incidents reported today.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023
Postmortem - Read details
Mar 28, 10:44 UTC
Resolved - The issue affecting the Form3 - SEPA Service has been resolved.

We have confirmed, following a period of monitoring, that the delayed settlement has been completed and no further degradation has been observed.

Further details will be provided in the postmortem in due course.

Mar 27, 13:12 UTC
Monitoring - A fix has been implemented and all delayed admissions have now been settled via Sponsor Bank.
Mar 27, 12:05 UTC
Identified - We have isolated the issue on the Form3 - SEPA Service.

A number of SEPA Credit Transfer admissions between the customer and Sponsor Bank have been delayed. There has been no impact to SEPA Credit Transfer submissions.

Mar 27, 11:11 UTC
Investigating - Form3 are investigating a performance degradation to the Form3-SEPA service.

Investigations are ongoing and an update will be provided as soon as more information becomes available.

Mar 27, 10:47 UTC
Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023
Postmortem - Read details
Mar 28, 07:39 UTC
Resolved - The issue affecting Form3 - UK Instant service has been resolved.

We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed. All backlog of payments have been processed.

Further details will be provided in the postmortem in due course.

Mar 19, 17:56 UTC
Update - Form3 continue to work on processing the backlog payments whilst monitoring new inbound and outbound payments.
We will provide the next update at 18:00 unless there is further information to share before this time

Mar 19, 16:29 UTC
Update - Form3 continue to work on processing the backlog payments whilst monitoring new inbound and outbound payments.
We will provide the next update at 16:30 unless there is further information to share before this time.

Mar 19, 15:27 UTC
Update - Form3 continue to work on processing the backlog payments whilst monitoring new inbound and outbound payments.
We will provide the next update at 15:30 unless there is further information to share before this time.

Mar 19, 14:37 UTC
Update - We are continuing a period of monitoring.
New inbound and outbound payments are processing as normal.
Form3 are working through all queues to ensure the backlog of payments are being processed.
We will provide the next update at 14:00 UTC.

Mar 19, 12:30 UTC
Update - We are continuing a period of monitoring.

Inbound and outbound payments are being processed.

We will provide an update on resolution in due course.

Mar 19, 11:09 UTC
Monitoring - A fix has been implemented and we are in a period of monitoring.

Inbound and outbound payments have been processing since 10:06

We will provide an update on resolution in due course.

Mar 19, 10:10 UTC
Identified - We have isolated an issue on the Form3 - UK Instant service that is causing an outage.

Our Incident Response team is actively working to resolve this as high priority.

We will post an update in 30 minutes unless there is further information to share before this time.

Mar 19, 10:05 UTC
Investigating - Form3 are investigating an outage to the Form3 - UK Instant

Investigations are ongoing and an update will be provided as soon as more information becomes available.

Mar 19, 09:39 UTC
Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.