Resolved -
Our report download service has recovered and normal service has resumed, reports will be downloaded without issue once available.
We will continue to monitor the service to ensure there is no ongoing impact.
Aug 19, 16:21 UTC
Identified -
We are currently experiencing a degradation of our report download service. We are currently unable to download customer reports, our team are investigating and will provide updates as the investigation progresses.
Payment processing is not impacted by this degradation
Aug 19, 15:57 UTC