Financial Cloud System Status
All Systems Operational
Account Management Services ? Operational
90 days ago
99.99 % uptime
Today
FPS RT - Indirect ? Operational
90 days ago
99.48 % uptime
Today
FPS RT - Direct ? Operational
90 days ago
99.95 % uptime
Today
Bacs - Direct Participant Operational
90 days ago
99.99 % uptime
Today
Reports ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Nov 16, 2019

No incidents reported today.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019
Postmortem - Read details
Nov 13, 09:00 UTC
Resolved - Following further monitoring we have confirmed our authentication service has recovered and normal service has resumed. 
We identified an issue in generating new tokens with our authentication provider from 07:40 - 08:14 UTC causing authentication calls to intermittently fail. Tokens are now being generated without issue and we continue to investigate further with our provider.
Nov 12, 08:45 UTC
Monitoring - We have identified and fixed the issue which was causing authentication to intermittently time out, we will continue to monitor for the next 15 minutes to ensure no reoccurrence.

We will keep you informed.
Nov 12, 08:26 UTC
Identified - We have identified an issue causing intermittent timeouts in authentication, our customers may experience time outs when fetching tokens, we recommend retrying while we continue to investigate the issue.

We will keep you updated with our progress
Nov 12, 07:59 UTC
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.