INC452278 - Degradation to the SEPA Instant Service

Incident Report for Form3

Resolved

Scheme have confirmed that the issue affecting the Form3 SEPA Instant service has been resolved as of 12:26 UTC.

We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.
Posted May 17, 2026 - 13:10 UTC

Identified

We are currently experiencing an issue impacting the SEPA Instant service due to an upstream issue with the scheme provider.

Our teams are actively engaged with scheme, who are investigating the issue and working to restore normal service as quickly as possible.

We are monitoring the situation closely and will provide further updates as more information becomes available.
Posted May 17, 2026 - 12:22 UTC

Investigating

Form3 are investigating a performance degradation to the SEPA Instant service.

Investigations are ongoing and an update will be provided as soon as more information becomes available.
Posted May 17, 2026 - 10:24 UTC
This incident affected: Form3 - SEPA Instant (Direct (LON), Direct Non Settling (LON)).
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