From 11:28 - 11:29 BST, the SEPA Instant - Direct service experienced a degradation on admission processing.
During this time some admissions were delayed and responses did not reach Central Infrastructure, resulting in timeouts. Service quickly recovered and no further impact was detected on 09/04/21.
This degradation was caused by latency issues within the infrastructure of our network connectivity provider. Our network connectivity provider is investigating mitigations required to avoid the risk of a reoccurrence.