On Tuesday September September 12th 2023, Form3 observed service degradation on the SEPA Instant - Indirect service between 20:17 - 20:32 UTC. Payment admission and submission processing may have been delayed during the reported period.
The issues were resolved at 20:32 UTC, and after a period of monitoring, Form3 confirmed that payments were processing as expected.
Form3 are working with with our Vendor to confirm the root cause and mitigations.