From 06:52 - 07:31 UTC Form3 saw an intermittent degradation on the SEPA Instant service for admission processing. During this time some admissions were delayed in processing resulting in admissions timing out and reversing.
Cause has been identified as infrastructure disruption within the network connectivity providers estate.
Form3 are working with the network connectivity provider to ensure mitigations are in place to prevent future issues causing an impact to payment processing.