On Monday 25th March 2024, Form3 were alerted to an issue impacting the Form3 - Confirmation of Payee Service (Responder Only).
CoP participants were receiving 401 responses from our open banking gateway due to failed authentication.
A fix was implemented to correct this, and service was confirmed as restored at 10:00 UTC.
Root cause is being investigated by Form3 to identify preventative measures to prevent future issues.