INC484677 - Degradation Across Multiple Form3 Services

Incident Report for Form3

Resolved

Between 18:22–18:30 UTC and 18:33–18:43 UTC, Form3 experienced a service degradation affecting multiple services.

During this time, some customers may have experienced increased latency across the impacted services.

The issue has now been resolved, and after a period of monitoring we have confirmed there is no ongoing impact.

We are conducting a full review of the incident and will share further details in due course.
Posted Oct 06, 2026 - 20:12 UTC
This incident affected: Form3 - UK Instant (Direct), Form3 - Confirmation of Payee (CoP Responder, CoP Requester), and Form3 - SEPA Instant (Direct, Direct Non Settling).