INC492913 - Major Outage to the Form3 - UK Instant and Form3 - SEPA services.

Incident Report for Form3

Resolved

The issue affecting Form3 - UK Instant and Form3 - SEPA services has been resolved.

We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.

Further details will be provided in the postmortem in due course.
Posted Nov 10, 2026 - 17:11 UTC

Update

We continue to investigate the degradation to the Form3 - UK Instant and Form3 - SEPA services.

Admissions are not impacted
Submissions are impacted.

Investigations are ongoing and an update will be provided as soon as more information becomes available.
Posted Nov 10, 2026 - 17:04 UTC

Investigating

Form3 are investigating a major outage to the Form3 - SEPA Instant service & SEPA Credit Transfer

Investigations are ongoing and an update will be provided as soon as more information becomes available.
Posted Nov 10, 2026 - 16:37 UTC
This incident affected: Form3 - SEPA Instant (Direct, Direct Non Settling) and Form3 - SEPA (Credit Transfer - Direct Non Settling, Credit Transfer - Direct).