Resolved -
The issue affecting Form3 - Metrics service has been resolved.
We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.
Further details will be provided in the postmortem in due course.
Dec 10, 23:30 UTC
Monitoring -
A fix has been implemented and we are in a period of monitoring.
Impacted customers should now see that normal processing has resumed on the Form3 - Metrics service.
We will continue to monitor and update accordingly.
Dec 10, 22:54 UTC
Identified -
We are working with our 3rd Party Provider to resolve the issue as a priority.
We will post an update as soon as more information becomes available.
Dec 10, 22:11 UTC
Investigating -
Form3 are investigating a major outage to the Form3 - Metrics service.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
Dec 10, 21:33 UTC